Effective Date: September 30, 2025
1. Introduction
Welcome to Gig City Music Group (“we,” “us,” or “our”). We operate the website www.chattgigs.com (the “Site”). We are committed to protecting the privacy of our visitors and users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard your information.
By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect information from you in several ways, including:
- Information You Provide to Us: This includes personal information you voluntarily provide when you subscribe to our newsletter, contact us through our contact forms, or otherwise communicate with us. This information may include:
- Name
- Email address
- Phone number
- Any other information you choose to provide in your correspondence.
- Information We Collect Automatically: When you visit our Site, we automatically collect certain information about your device and browsing activity. This information is collected using cookies and other tracking technologies and may include:
- IP address
- Browser type and version
- Operating system
- Referring websites
- Pages you viewed on our Site
- Date and time of your visit
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To operate and maintain our Site.
- To improve your experience on our Site.
- To respond to your questions, comments, and inquiries.
- To send you marketing communications and newsletters, if you have opted-in to receive them.
- To analyze website traffic and user behavior to improve our services and marketing efforts.
- To serve targeted advertisements.
- To comply with legal obligations.
4. Third-Party Services and Data Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their own marketing purposes. However, we do use third-party services to help us operate our business and the Site. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The key third-party services we use are:
- Google Analytics: We use Google Analytics to understand our website traffic and user engagement. Google Analytics uses cookies to collect data such as your IP address, pages visited, and time spent on the site. This information is aggregated and anonymized to help us improve our Site. Google’s use of this data is governed by its own privacy policy. You can learn more about how Google uses data and how to opt-out by visiting Google’s Privacy & Terms page and the Google Analytics Opt-out Browser Add-on.
- Facebook (Meta): We use the Meta Pixel and other Facebook technologies to measure the effectiveness of our advertising, deliver relevant ads to you on Facebook and Instagram, and create custom audiences for our marketing campaigns. When you visit our Site, these tools may collect information about your activity. This data helps us understand the actions people take on our website after seeing our ads. For more information on how Meta uses your data, please review Meta’s Data Policy.
- Mailchimp: We use Mailchimp to manage our email newsletter and other marketing communications. If you subscribe to our mailing list, your name and email address will be transferred to Mailchimp for processing in accordance with their Privacy Policy and Terms. You can unsubscribe from our mailing list at any time by clicking the “unsubscribe” link at the bottom of every email we send.
- CitySpark: We use CitySpark’s event management platform to power our interactive event calendar, manage event submissions, and process ticket sales or RSVPs. When you submit an event or purchase a ticket through our calendar, you are interacting with the CitySpark platform. CitySpark may collect information necessary to complete these actions, such as your name, email address, payment information, and event details. Your interactions with the event platform are governed by CitySpark’s own terms of service and privacy policy.
5. Cookies and Tracking Technologies
Our Site uses “cookies” to enhance your experience. Cookies are small files placed on your device’s hard drive that help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
6. Your Data Rights
You have certain rights regarding your personal information. You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request that we correct any inaccurate or incomplete information.
- Erasure: Request that we delete your personal data from our systems.
- Opt-Out: Opt-out of receiving marketing communications from us by using the unsubscribe link in our emails or by contacting us directly.
To exercise any of these rights, please contact us at hello@chattgigs.com.
7. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
8. Children’s Privacy
Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Gig City Music Group Email: hello@chattgigs.com Website: www.chattgigs.com
